Flexible ePro Options
The only ePRO provider promoting Customer independence by allowing clients to design & deploy their ePRO solutions
Services
Services
Technology is necessary, but not a complete factor for success - ePRO is still a service business! Symfo has built a sterling reputation on exceptional customer service - and that means we'll provide the most comprehensive and timely full service solution as required.
Symfo's ePRO Services department consists of experienced project managers, study designers and trainers dedicated to ensuring your smooth transition into the world of eDiaries.
Real technical support is offered by the Symfo Help Desk; the person that answers the phone can answer your question! Additionally, all languages are supported.
Phased "Empowerment" is a program that allows customer to do all or selected tasks with technology transfer; to independently use Symfo technology and applications. There are three levels of Phased "Empowerment" with highly flexible implementation options.